Bonus terms: a checklist before you claim
Bonus terms are a small contract between you and the operator. Written in dense legal language, they are often skipped — even though nearly every bonus dispute starts with a clause nobody read. This page turns those clauses into a checklist you can use for any promotion. Figures and details for M777 promotions are set by the operator; read them on the operator's site and keep a screenshot when you claim.
The core checklist
| Term | Question it must answer |
|---|---|
| Wagering | What multiple, and is it on the bonus only or bonus plus deposit? |
| Game weighting | Which games count fully, partly or not at all? |
| Maximum bet | What is the highest stake per spin or round while the bonus is active? |
| Expiry | How long to activate the bonus, and how long to finish wagering? |
| Win cap | How much of the bonus winnings can become real money? |
| Excluded games | Which games may not be played with bonus funds? |
| Feature buys | Are bonus buys allowed while the bonus is active? |
| Cancellation | What happens to balance and winnings if the bonus is cancelled? |
Balance order: your money or the bonus
The terms also decide which balance is used first. If your deposit is used first, you can sometimes withdraw winnings from your own money by cancelling the bonus before touching it. If balances merge, everything is locked from the start. This rule decides how freely you can stop part-way.
The bonus-abuse clause
Almost every set of terms includes a clause on bonus abuse. It may cover duplicate accounts, extreme changes in stake size, playing low-risk games to "lock in" wagering, or any pattern the operator considers irregular. The definition is the operator's and often broad. The safest approach is to play as planned: one account, steady stakes below the cap, and games that clearly count.
Where terms meet game mechanics
Bonus terms do not operate in isolation; they meet game mechanics. The RTP version decides how fast the balance erodes during wagering, volatility decides your chance of lasting to the end, and features such as bonus buys are often restricted. Before using bonus funds on a game, open its info panel — the guides are in the Games section, and the wagering maths is on the wagering page.
Habits that prevent disputes
- Screenshot the promotion terms when you claim.
- Complete identity verification before playing with a large balance.
- Ask support about anything unclear, in writing.
- When in doubt, decline — playing without a bonus is always allowed and simpler.
If a dispute still happens, the steps are on the Complaints page.